Payment Policy

At Cherie & Blanc, we want your shopping experience to be easy, safe, and secure. This policy explains the payment methods we accept, how we process transactions, and important details about payments.

1. Accepted Payment Methods

We accept the following secure payment options, in the order shown on our site:

  1. American Express (AMEX)

  2. Apple Pay

  3. Google Pay

  4. Maestro

  5. Mastercard

  6. Shop Pay

  7. UnionPay

  8. Visa

All payments are processed in GBP (£).

2. Secure Payments

  • All transactions are encrypted and processed through trusted, PCI-DSS compliant payment gateways.

  • We never store full credit card details on our servers.

3. Payment Timing

  • Full payment is required at checkout.

  • Orders will not be processed or shipped until payment has been received in full.

4. Order Verification

To prevent fraud, we may:

  • Verify payment and billing details before dispatch.

  • Cancel orders that appear fraudulent or incomplete.

5. Refunds

  • Refunds are issued to the original payment method used.

  • Please allow 5–7 business days for your bank or payment provider to process the refund.

6. Failed or Declined Payments

If your payment is declined:

  • Double-check your details or try another payment method.

  • Contact info@cherieandblanc.com if you experience payment issues.

7. Currency & Fees

  • All prices are shown in GBP (£).

  • Any additional bank fees (e.g., currency conversion) are the customer’s responsibility.

Business Information & Contact

Store Name: Cherie and Blanc
Business Name: EA E-Commerce
Business Number: 78643058
Address: Kostverlorenstraat 24 H, 1052GX, Amsterdam
Email: info@cherieandblanc.com
Phone: +44 7523 684 912

Opening Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday: 10:00 AM – 4:00 PM

  • Sunday: Closed

We aim to respond to all inquiries within 1 business day.