1. How long does delivery take?

Our average delivery time is 5–15 business days. We work with trusted suppliers and do our best to ship your order as quickly as possible.

2. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number (if available) so you can monitor your shipment.

3. Can I cancel my order?

Orders can be cancelled within 24 hours of being placed. After this time, the order may already be processed and shipped. Please contact us at info@cherieandblanc.com as soon as possible.

4. Can I return my order?

Yes, you have 30 days to return your order, as long as the item is unused and in its original packaging. Return shipping costs are the responsibility of the customer. See our Returns Policy for more details.

5. What if my product arrives damaged?

Please contact us within 48 hours at info@cherieandblanc.com with photos of the damaged item. We will arrange a replacement or refund.

6. Which payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

7. Will I have to pay customs or additional fees?

No, all products are delivered duty-paid within the UK. There are no extra customs charges on top of your purchase price.

8. Do you offer free shipping?

Yes, we occasionally offer free shipping promotions. Keep an eye on our website for current deals.

9. How can I contact Cherie & Blanc?

You can reach us at info@cherieandblanc.com or via the contact form on our website.

10. Are all products in stock?

Our products are shipped directly from our trusted suppliers. Availability may vary, but we work hard to ensure our items remain in stock.

Business information & contact:

Name of the store: Cherie and Blanc

Business name: EA E-Commerce

Business number: 78643058

Adress: Kostverlorenstraat 24 H, 1052GX, Amsterdam.

Email: info@cherieandblanc.com

Phone number: +44 7523 684 912

Opening Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed